FAQs
Q: How much is a standard replacement garage door?
A question asked a hundred times a week! You cannot quantify what a standard garage door is any more. The choice of materials, door types and styles i...
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Q: Do you take the old garage door away?
Yes, if we are installing your new garage door we will remove all the debris including the old door and frame (although we do have to make a small cha...
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Q: How long will I have to wait after I have placed my order?
This depends on the type of garage door you have ordered. If it is a standard door and we are installing, then you would generally have to wait 2-3 we...
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Q: How much extra does remote control operation cost?
Depends very much on the garage door type and the operator type if we are installing the operator at the same time as the door then the price would ...
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Q: How long will the actual installation take?
We do try to always plan for the installation to be completed the same day to ensure security even if there are several garage doors on your house. W...
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Q: Do we need to be there when you install the garage door?
It is not necessary for you to be present for the whole of the installation but we do like you to be there on completion to allow us to give you a ful...
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Q: Are your installers hired directly by you?
Yes, our installers are employed by us and trained by us. We do offer certain products with installation from the manufacturers, especially when there...
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Q: What is the warranty period?
This depends very much on the manufacturer but it is usually 5 years minimum on the hardware and 2 - 5 years on electronic components. Many European m...
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Q: Do you have a backup for after sales?
Yes we do, after 26 years of trading we do not just fit and forget. We will service and maintain all our garage doors and have a comprehensive repair ...
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Q: Are you members of any associations?
Yes, we are full members of the Association of Garage Door Specialists.(Now the DHF) This Association has now been swallowed up by the DHF (Door and ...
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Q: Can I buy new remote controls?
Yes you can. Depending on the operator you have depends on what remotes you can purchase and the cost of them as each brand have different price ra...
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