FAQs

Our full list of Questions and Answers is shown below, click on the more link to see the detailed answers to some of the questions.
Please use the Search tool or the Menus on the right to narrow down the questions presented and help you find the answers you are looking for. If you have a question that you think should be here, it would be very helpful if you could contact us with your suggestion.

Q:What is the Warranty on the Hormann Entrance Doors?

It is a mixture, depending on the door model. The steel and aluminium differ slightly – see below
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Q:How Secure is an Electric Garage Door?

It really depends on the type of door in question and some other factors with the electric operator used

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Q:What are Infra Red Beams used for?

The infra red photocell safety you may see banded around on various door types can be misleading
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Q:What maintenance is required on a timber garage door?

With external timber products the secret is to treat the door correctly in the first place for an easy ongoing maintenance schedule. Most timber garage doors and side doors can be purchased now with a high quality factory finish treatment to avoid the potential issues of applying treatment on site.
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Q:Is it Possible to Have a Glass Garage Door?

Yes it is possible but not completely manufactured from glass as it would not be physically possible or safe
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Q:Can I get a purpose made ThermoPro entrance door?

Yes and most of the doors we sell are purpose made sizes for renovation and replacement work
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Q:What size timber sub frame do I need for a timber garage door?

The sub frame can be pretty much any size to create the opening for the timber door panel to install into but there is a minimum width required
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Q:What are the timber garage doors built from?

The majority of timber garage doors in the UK are produced using cedar wood, a light weight and very stable timber excellent for use outside and particularly useful for our very varied and moist climate
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Q:Can I have an oak timber garage door?

Yes you can have oak but there are a lot of limitations depending on the oak used and the thickness of the timber
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Q:Can I get a special RAL or British Standard colour finish?

Yes you can but this is not possible with all garage doors available in the UK
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