GDC - Coronavirus Update

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Coronavirus Update

13th June 2020

Due to the announcement by the Prime Minister on the evening of the 23rd March 2020 we initially took the difficult decision to do our bit for the country by temporarily closing the business for just over 5 weeks. This was the only option at this time, as by doing this we safeguard our staff and you, our customer, from uneccessary contact whilst following government guidelines. The health of all of our people, including you, is more important than anything else. 

What this means:

All of our staff, including reception, support teams, installation engineers, surveyors and sales consultants were temporarily taken off duty under government guidelines for a minimum of three weeks, expecting to resume work once we were permitted to do so. As we did this all staff went home safe and well, with nobody within our business displaying any symptoms of COVID-19 

This means that we are delaying the spread of the virus by reducing the movement of persons to and from work and between one another, in accordance with the instructions from Chief Medical Officer and the Government.
We will be in touch with any clients affected by this, as we have made allowances for the need for increased communication with skeleton staff. 

If you are already in communication with a consultant and email them, it is likely that they will get a response to you during this time. If you have a fresh enquiry we would welcome you either call now or contact us through the "Contact us" form accessible through our homepage, and we will try to get back to you as smoothly as we can. We are on limited staff numbers so please bear with us as we catch up. You can also send enquiries where you have images, PDF files or other information directly to enquiries@thegaragedoorcentre.co.uk 

We are now open from 9am - 5pm Monday to Friday with our showroom being available strictly by appointment or ask for a virtual tour by and talk directly to our specialist staff, by calling 01933 229135 or emailing on enquiries@thegaragedoorcentre.co.uk for this to be arranged. 

The advice is that firms that can safely stay open and support livelihoods should not be forced to close by misunderstandings about government guidance. We also recognise that the products we offer are not necessarily a desired product and often purchases are made on a need basis i.e. urgent replacement due to failure of current garage door being unsafe or not secure. 

When we decided to temporarily close in the last week of March, we did this to safeguard all. At the time of closing the doors, our working staff were healthy and COVID-19 symptom-free.
We have taken this period of shut-down time to assess our working environment and set out protocol to maintain safety for all upon our return. We feel we are achieving this now. 

 

 
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